Privacy Policy - BB Sure Tips | Data Protection & Privacy Information - BB Sure Tips
Your Privacy Matters

Privacy Policy

Learn how BB Sure Tips collects, uses, and protects your personal information. We are committed to maintaining your trust and privacy.

OUR COMMITMENT TO PRIVACY

At BB Sure Tips, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our betting predictions service. Please read this policy carefully. If you do not agree with the terms, please discontinue use of our services.

1. Information We Collect

1.1 Personal Information You Provide

When you register, subscribe, or contact us, we may collect:

Information Type Purpose Required
Full Name Account identification and personalization Yes
Phone Number Account verification and MPesa payments Yes
Email Address Account notifications and communication Optional
Payment Information MPesa transaction processing Yes (for payments)
Username & Password Account security and access Yes
1.2 Information Collected Automatically

When you use our service, we may automatically collect:

  • Device Information: Device type, operating system, browser type
  • Usage Data: Pages visited, time spent, features used
  • Location Data: Approximate location (city/country level)
  • Cookies & Tracking: Session data, preferences, analytics
  • IP Address: For security and regional customization
1.3 Information from Third Parties

We may receive information about you from:

  • Payment Processors: MPesa payment confirmations
  • Analytics Providers: Usage patterns and trends
  • Security Services: Fraud detection information

2. How We Use Your Information

Service Operation
  • Create and manage your account
  • Process payments and subscriptions
  • Provide betting predictions and analysis
  • Send service-related notifications
Service Improvement
  • Analyze usage patterns
  • Develop new features
  • Improve prediction algorithms
  • Personalize user experience
Communication
  • Send important updates
  • Respond to inquiries
  • Send promotional offers (opt-in)
  • Provide customer support
Security & Legal
  • Prevent fraud and abuse
  • Ensure service security
  • Comply with legal obligations
  • Enforce our terms and policies

3. Data Sharing & Disclosure

WE DO NOT SELL YOUR DATA

BB Sure Tips does not sell, trade, or rent your personal information to third parties for marketing purposes. We only share your information as described below.

3.1 Service Providers

We may share information with trusted service providers who assist us in operating our service:

  • Payment Processors: MPesa for payment processing
  • Hosting Providers: Secure data storage
  • Customer Support: Assistance with inquiries
  • Analytics Services: Usage analysis (anonymous data)
3.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders or legal processes
  • Government requests
  • Fraud investigation
  • Protection of rights or safety
3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and outline your choices.

4. Data Security

OUR SECURITY MEASURES

We implement appropriate technical and organizational measures to protect your personal information:

Encryption

SSL/TLS encryption for all data transmissions

Access Control

Strict access controls and authentication

Secure Storage

Protected databases with regular backups

Limitation: While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of data transmitted over the internet.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you.

Right to Correct

You can request correction of inaccurate or incomplete information.

Right to Delete

You can request deletion of your personal information in certain circumstances.

Right to Object

You can object to certain types of processing of your information.

How to Exercise Your Rights: To exercise any of these rights, please contact us using the information in Section 9. We will respond to your request within 30 days.

6. Cookies & Tracking Technologies

6.1 Types of Cookies We Use
Cookie Type Purpose Duration
Essential Cookies Basic website functionality, login sessions Session
Preference Cookies Remember your settings and preferences 1 Year
Analytics Cookies Understand how users interact with our service 2 Years
Security Cookies Protect against fraud and unauthorized access Session
6.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • See what cookies are stored
  • Block cookies from specific sites
  • Delete existing cookies
  • Set preferences for future cookies

Note: Disabling essential cookies may affect your ability to use certain features of our service.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

Data Type Retention Period Reason for Retention
Account Information As long as account is active + 2 years Service provision and legal compliance
Payment Records 7 years Financial record-keeping and tax compliance
Usage Data 3 years Service improvement and analytics
Communication Records 3 years Customer service and dispute resolution

8. International Data Transfers

BB Sure Tips is based in Kenya. However, we may use service providers located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place:

  • Data transfers only to countries with adequate data protection laws
  • Contractual clauses with service providers
  • Regular security assessments of international partners
  • Transparency about where data is processed

9. Children's Privacy

AGE RESTRICTION

Our service is not intended for individuals under the age of 18 (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete that information.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying a prominent notice on our service

Continued Use: Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Inquiries

privacy@bbsure.co.ke

For privacy-related questions

General Support

support@bbsure.co.ke

For account and service questions

Data Protection Officer

dpo@bbsure.co.ke

For data protection requests

Postal Address:
BB Sure Tips
Attn: Privacy Officer
Nairobi, Kenya

Policy Acknowledgment

By using BB Sure Tips, you acknowledge that you have read and understood this Privacy Policy. You also acknowledge that you have read and agree to our Terms & Conditions and Disclaimer.

This Privacy Policy is effective as of December 28, 2025

Questions About Your Privacy?

We're here to help. Contact our privacy team if you have any questions about how we handle your information or to exercise your privacy rights.