Learn how BB Sure Tips collects, uses, and protects your personal information. We are committed to maintaining your trust and privacy.
At BB Sure Tips, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our betting predictions service. Please read this policy carefully. If you do not agree with the terms, please discontinue use of our services.
When you register, subscribe, or contact us, we may collect:
| Information Type | Purpose | Required |
|---|---|---|
| Full Name | Account identification and personalization | Yes |
| Phone Number | Account verification and MPesa payments | Yes |
| Email Address | Account notifications and communication | Optional |
| Payment Information | MPesa transaction processing | Yes (for payments) |
| Username & Password | Account security and access | Yes |
When you use our service, we may automatically collect:
We may receive information about you from:
BB Sure Tips does not sell, trade, or rent your personal information to third parties for marketing purposes. We only share your information as described below.
We may share information with trusted service providers who assist us in operating our service:
We may disclose your information if required by law or in response to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and outline your choices.
We implement appropriate technical and organizational measures to protect your personal information:
SSL/TLS encryption for all data transmissions
Strict access controls and authentication
Protected databases with regular backups
Limitation: While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of data transmitted over the internet.
Depending on your location, you may have certain rights regarding your personal information:
You can request a copy of the personal information we hold about you.
You can request correction of inaccurate or incomplete information.
You can request deletion of your personal information in certain circumstances.
You can object to certain types of processing of your information.
How to Exercise Your Rights: To exercise any of these rights, please contact us using the information in Section 9. We will respond to your request within 30 days.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Basic website functionality, login sessions | Session |
| Preference Cookies | Remember your settings and preferences | 1 Year |
| Analytics Cookies | Understand how users interact with our service | 2 Years |
| Security Cookies | Protect against fraud and unauthorized access | Session |
You can control cookies through your browser settings. Most browsers allow you to:
Note: Disabling essential cookies may affect your ability to use certain features of our service.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
| Data Type | Retention Period | Reason for Retention |
|---|---|---|
| Account Information | As long as account is active + 2 years | Service provision and legal compliance |
| Payment Records | 7 years | Financial record-keeping and tax compliance |
| Usage Data | 3 years | Service improvement and analytics |
| Communication Records | 3 years | Customer service and dispute resolution |
BB Sure Tips is based in Kenya. However, we may use service providers located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place:
Our service is not intended for individuals under the age of 18 (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete that information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Continued Use: Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
privacy@bbsure.co.ke
For privacy-related questions
support@bbsure.co.ke
For account and service questions
dpo@bbsure.co.ke
For data protection requests
Postal Address:
BB Sure Tips
Attn: Privacy Officer
Nairobi, Kenya
By using BB Sure Tips, you acknowledge that you have read and understood this Privacy Policy. You also acknowledge that you have read and agree to our Terms & Conditions and Disclaimer.
This Privacy Policy is effective as of December 28, 2025
We're here to help. Contact our privacy team if you have any questions about how we handle your information or to exercise your privacy rights.